Shipping Policy

At MOISS, we aim to deliver a refined and reliable experience from checkout to delivery.

Orders are typically processed within 1–2 business days (excluding weekends and holidays). Processing times may extend slightly during peak seasons or promotions.

We offer free shipping on orders over $99. Shipping fees for orders below $99 are calculated at checkout.

Once your order ships, you will receive a tracking number via email. Delivery times vary by destination and may be affected by weather, customs, or carrier delays.

Estimated Delivery Times

• USA: 6–10 business days

• UK: 5–9 business days

• Canada: 7–12 business days

• Europe: 7–12 business days

• Australia: 7–14 business days

• Asia & other regions: 8–15 business days

Delivery times may vary due to customs procedures, weather conditions, or carrier delays.

Thank you for choosing MOISS — Fine Moissanite Jewelry.

Need help? Contact us at service@moissjewelry.com